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Do you believe that safety is paramount in the work that you do? When presented with a challenge, do you find a way? Do you have a track record of starting smart and finishing strong? Are you the kind of person that does what you can to support the team? If yes, you may be a great fit for our team!

POSITION SUMMARY

The Inside Sales Representative is responsible for facilitating requests, inquiries and sales orders from Almita’s Installer Network. Taking customer orders and providing quotes is an important aspect of this role. Reporting to the Director – Installer Network, the Inside Sales Rep works with Regional Sales staff, Engineering and other support staff to prepare sales quotes and provide service to clients. The Inside Sales Rep will also have the responsibility of managing inventory levels of stock yards across Canada.

Locations: Edmonton, AB.; Ponoka, AB.; Guelph, ON.

KEY ACCOUNTABILITIES

  • Respond to Requests/orders from customers (phone, email) and build accurate quotes
  • Act as a customer advocate internally
  • Conduct customer follow up by phone and email
  • Support the achievement of corporate revenue targets and margin targets
  • Maintain customer profiles, contacts and records in system
  • Provide feedback to the Director – Installer Network to ensure company’s solutions continue to meet client needs
  • Promote a positive corporate image by ensuring that appropriate standards are maintained in sales, support and service delivery
  • Prepare professional sales documents, such as proposals and responses to RFPs and RFQs
  • Maintain awareness of competitors’ strategies to allow Almita to maintain a competitive advantage
  • Prepare inventory forecasts, and maintain min/max levels
  • Perform order picking duties on as needed basis

EDUCATION / EXPERIENCE

The following are required:

  • High school diploma
  • 2+ years previous order desk/sales experience preferred (construction / landscaping products)
  • Intermediate Microsoft Office Skills (Word, Excel, PowerPoint, Microsoft Project)
  • Experience in order taking within a fast-paced environment
  • Excellent multi-tasker, detail oriented and works well under pressure
  • Motivated self-starter and effective team player